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YOUR DATA MATTERS

bj77s Privacy Policy: What We Collect and Why

bj77s collects only the account and transaction data needed to run your wallet, process payments through Rocket, Upay or Bank Transfer, and keep your session secure. Access to this platform depends on your local law and eligible regions — this policy explains what we hold, how we use it and what choices you have.

  • Account data only
  • Rocket, Upay, Bank Transfer context
  • Your rights are clear
  • Contact route published
POLICY SCOPE DETAIL

What This Policy Covers at bj77s

When you open an account with us, we collect the information you enter directly: your name, contact details, and the payment method you choose — whether that is Rocket, Upay or Bank Transfer. We also collect session data such as device type, browser, and IP address so that your account loads correctly across mobile and desktop. We do not sell this data to third parties, and we do not share it with studios such as Microgaming, PlayStar, JDB, Habanero or Bigtime Gaming — those providers receive only the anonymous game-session token needed to run their titles in your lobby. Payment records are held for as long as your account remains active and for the period required by any applicable financial regulation in your jurisdiction. If you deposit via Rocket or Upay, the transaction reference stays in your account wallet history so you can verify it at any time. Cookies help us remember your session state; you can manage or clear them in your browser settings. We aim to keep the data we hold accurate and limited to what is genuinely necessary for your account to function. If anything in this notice is unclear, the contact routes in the Support section below are the right place to raise a question.

  • Rocket payment records

  • Upay wallet references

  • Bank Transfer history

  • Session and device data

  • Account wallet log

INSIDE VERSUS OUTSIDE

Where This Policy Applies and Where It Does Not

This policy covers the data bj77s collects and stores in connection with your account, your in-lobby sessions and your payment activity. It does not extend to third-party websites you may reach from a link on our pages, and it does not govern how your device, browser or mobile network provider handles your connection. Understanding the boundary helps you know who to contact when a question arises.

  • Account Access

    Login credentials, session tokens and account settings are covered in full. We store what is needed to authenticate your session and nothing beyond that. Any correction request on these details goes through the account support route.

  • Payment Transactions

    Records of deposits and withdrawals made via Rocket, Upay or Bank Transfer sit inside this policy's scope. We keep a transaction log in your wallet so you can cross-check figures. We do not share raw payment data with game studios.

  • Site Content and Game Sessions

    Game-session tokens passed to studios like Microgaming or Habanero are anonymised identifiers, not personal data. RTP or session outcome data held by those studios falls under their own policies, not ours. Check the studio's published terms for that detail.

  • Third-Party Services

    Links to external payment gateways or partner pages leave our policy boundary the moment you click away. We cannot control how those services handle your data. Review their privacy notices before submitting information on their pages.

YOUR PRACTICAL RIGHTS

Actions You Can Take Under This Policy

You have specific choices about the data bj77s holds on your account, and acting on them does not require legal language or formal paperwork. The account settings page lets you review the profile details we hold: your registered contact, preferred payment method and wallet history. If any of those details are wrong — a phone number linked to the wrong Rocket account, for example — you can raise a correction request directly through the support chat route. We will update the record and confirm the change. For a broader question about what personal data we hold in relation to your account, you can submit a written request through the contact email listed in the Support section. We aim to respond clearly, without routing you through automated replies. Eligibility for specific data requests may depend on your local law and the region from which you access the platform. If you choose to close your account, we will explain the retention period that applies to your payment records under applicable financial rules before deletion is processed.

  • Review Your Records

    Open the account area and check the profile and wallet history tabs. Your registered details and payment references from Rocket, Upay or Bank Transfer are listed there. No separate request is needed for this step.

  • Correct Account Details

    If your registered contact or linked payment method is listed incorrectly, raise it via support chat with the correct detail ready. We will verify ownership before updating any payment-linked field on the account.

  • Ask a Policy Question

    Send a written question to our contact email if you need to know exactly what data we hold. Keep your account reference handy so we can locate the record quickly and respond without unnecessary delay.

  • Request Account Closure

    You can ask us to close your account at any time. We will outline the data retention requirements that apply to your transaction history before any deletion takes place, in line with applicable local rules.

CONTACT THIS POLICY

How to Reach Us About Privacy Questions

If this policy raises a question you cannot answer from the account settings page, these are the published routes to reach the team. Keep your account reference and the specific data point you are asking about ready — it helps us locate the right record without asking follow-up questions. Availability depends on your local law and eligible regions.

  • Live Support Chat

    Open the chat widget from any page on bj77s to connect with the support team. Use this route for quick account corrections or to flag a payment record discrepancy in your Rocket or Upay wallet history.

  • Email Request

    For a written data inquiry — such as asking what personal information we hold or requesting a record correction — send your question to the contact email address listed on our Contact page. Include your account reference.

  • Account Help Page

    The Help section of your signed-in account area covers the most common privacy and data questions, including how to update contact details and read your wallet transaction log. Start here before escalating to chat or email.

HOW WE HANDLE DATA

Data Handling, Cookies and Account Security

Handling your account data carefully is not a marketing point — it is the operational requirement that lets your wallet function correctly across devices and payment rails. Here is how each part of that works in practice at bj77s.

  • Cookies and Session State

    We use cookies to keep your session active between pages and to remember your preferred lobby view on both mobile and desktop. You can clear or restrict cookies in your browser settings at any time; doing so may require you to log back in on your next visit.

  • Payment Data Retention

    Transaction records linked to Rocket, Upay or Bank Transfer deposits are held in your wallet history for as long as your account is active and for the period required by applicable financial rules in your jurisdiction. You can view these records in the wallet tab.

  • Account Security Steps

    Your login credentials are stored in hashed form — we do not hold your password in plain text. If you believe your account has been accessed without your permission, use the support chat route immediately so we can review the session log.

  • Policy Updates

    When we change this policy, we update the version date at the top of this page. Continued use of your account after a published change means you have read the updated terms. If a change affects your payment data handling, we will note that specifically.

POLICY FAQ

Privacy Policy Questions We Get Most Often

These are the questions that come up most frequently when account holders read through the policy. If yours is not here, the support chat or email route listed above is the right place to ask it.

What personal data does bj77s collect when I open an account?

We collect the details you enter during registration: name, contact information and your chosen payment method (Rocket, Upay or Bank Transfer). We also collect session data such as device type and IP address to authenticate your login and serve the lobby correctly.

Is my Rocket or Upay payment information shared with game studios?

No. Studios like Microgaming, JDB or Habanero receive only an anonymised session token to run the game in your lobby. Your actual payment details — Rocket account, Upay reference or Bank Transfer record — stay within the account wallet and are not passed to content providers.

How do I correct a wrong detail on my account?

Open the account settings page to check what we currently hold. If a detail is wrong — a contact number or linked payment method — raise the correction through support chat with the correct information ready. We verify account ownership before updating any payment-linked field.

Can I ask for a copy of the data bj77s holds on me?

Yes. Send a written request to the contact email on our Contact page with your account reference included. Your eligibility to receive a data copy may depend on your local law and the region from which you access the platform; we will explain any applicable limits in our response.

How long do you keep my transaction records after I close my account?

When you request account closure, we outline the retention period that applies to your payment history before any deletion. Financial regulations in your jurisdiction may require us to keep transaction records for a defined period even after the account is closed. We will confirm the specifics at the time of your request.

What happens to my data if this policy changes?

We update the version date on this page whenever the policy changes. If the change affects how we handle payment data or personal records, we note that specifically in the update. Continuing to use your account after the change is posted means you have reviewed the updated terms.